Have a small wrist, and find the WristWidget® is sliding over your Ulnar bone?? Our findings show that 2% of the population suffer from this ailment. Please see the pic. below. You can use a small piece of Coban under the WristWidget® and it should no longer slide! Here is a link to some on Amazon in case you're not sure what Coban is. Good chance you already have some in the medicine cabinet!
How tight should it be? It takes about a week to figure out what the tension should be for your injury. It should be snug at night and tight with heavier activities. For instance, if your weight bearing tolerance without the WristWidget® is only 30 lbs and you are performing a task which requires 60 lbs of force, the WristWidget® needs to be tight. When you are done with the task, you will need to adjust it to a lighter tension. The micro adjustment function of the WristWidget® is essential to ensure that you can tolerate it for up to 12 weeks.
How long does the WristWidget® last? It is made to last for the entire length of your recovery which can be up to 4 months. It is designed to be used in the water and last a long time. The velcro is cut to a length to ensure that it lasts longer. If for any reason it does not last for you, email me and I will replace it free of charge- no questions asked.
How do you wash the WristWidget® ? You can hand wash in cold water and hang to dry. You can tumble dry after squeezing- not twisting- the water out. It dries quickly. You can place in a sock or laundry bag and launder but ensure the velcro is not exposed or it will become tangled in the wash. Absolutely no high heat to the WristWidget® .
Can I wear it in the water? Yes! It is made to provide continuous support- even in the water.
Can I continue athletic activities with the WWWristWidget® In general, if your weight bearing tolerance is over 60 lbs., you are safe to perform heavier tasks with the WristWidget® without re-injury? Tasks which are risky are end range rotation with weight and weight-bearing: bicep curls with palm up and over 4 lbs of weight; pull-ups with palms facing you; weightlifting over your current weight bearing tolerance etc. You can email me specific questions.
How do I know that the WristWidget® will help me? Don't worry- you will know. Every person who has a TFCC injury puts it on and KNOWS. If you put it on and it hurts - it is not for you. The WristWidget is only appropriate for those with pain with weight bearing and shows an immediate change in weight bearing tolerance with it on. It is refundable if you do not find it immediately helpful.
What Lcode do I use to bill for the WristWidget®? Use the assigned code: L3923-CG. Without the “CG” modifier, claims will be denied. L3923 covers “Hand finger orthosis, without joints, may include soft interface, straps, prefabricated item that has been trimmed, bent, molded assembled, or otherwise customized to fit a specific patient by an individual with expertise.” (In comparison, L3924 has no modifications or professional adjustments.)
Warranty and Ordering
Warranty The WristWidget® has a 100% satisfaction guarantee warranty. If the WristWidget® is not working for you or supplying relief, please let us know and we'll assist you promptly with a refund, return, or exchange. No questions asked.
What methods of payment do you accept? You can pay for your order by using the following; PayPal, Visa, MasterCard, American Express or Discover.
Is your site a safe and secure shopping site?
You can shop at www.wristwidget.com on line with confidence. We have partnered with Shopify's secure payment system. The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
Shipping options USA: USPS = First Class Mail, Priority and Express UPS = Ground, 2nd Day Air, and Next Day Air
Shipping options International: DHL Globalmail Packet Plus = Partial tracking. Delivery time 8-14 days DHL Global Express = FULL tracking. Delivery time 2-4 days.
How long will I have to wait to receive my order?USA ORDERS We do our very very best to ship all orders within 24hrs. Your order will be shipped at the at speed requested from options above.
How long will I have to wait to receive my order?INTERNATIONAL ORDERS Not long! You now have the option of shipping via DHL packetwhich arrives in 8-14 days or DHL Global Express for tracking and guaranteed delivery within 2-4 days.Please note the DHL Express and USPS Express are the only 2 options that provide full tracking for delivery.A confirmation will be sent to you with a tracking number when your order is shipped.
What is your returns policy? We stand by the performance and quality of the WristWidget 100%. If you are not totally satisfied with the results, please simply return your WristWidget of a full refund (not including shipping).
How to exchange or refund
Prior to returning please contact us at 800.320.4805 or email us at firstname.lastname@example.org. Please have your order # available if possible.
Fitting and Sizing Information
Is the WristWidget® One-Size-Fits-All? For the most part,.. yes! There is a small percentage of the population that has an unusually small wrist. If your wrist is smaller than 4.5" (11.43cm), you might find that it will slip. Please contact us and send a photo of it on your wrist - we may have a workaround solution for you. 800.320.4805 or e-mail email@example.com
How do I wash my WristWidget®? The easiest and best way to wash your WristWidget® is with a gentle soap or 1 part vinegar 10 parts water. Then air dry!
Can I put my WristWidget® in the washing machine? We DO NOT recommend putting your WristWidget® in the washing machine. But if you must, put the machine on delicate, cold water, and place the WristWidget® in a delicate garment bag.
General Product Information
What are WristWidget® made of? A special cotton for the skin, and Velcro... That's it! Free of Latex and harsh adhesive chemicals.
Why do you want my email address?
Primarily so that we can contact you if there is a problem; we find that most people respond faster this way. Occasionally we will contact you to let you know our latest news or special offer, however, if this really bugs you then we can take you off the database. The quickest way to do this is to unsubscribe from the last/next email you receive from us. Go to the bottom of the e-mail, click where directed and if you choose to unsubscribe you will be taken off our email database. Otherwise, e-mail us at firstname.lastname@example.org and we will do it for you.
Please let us know if you do not want to receive our specials, newsletters, or offers. Spamming is not our cup of tea. Thank you!!
100% satisfaction guarantee. Our primary goal is to help as many people and heal as many wrists as possible. With TLC and personalized care for each case, we do our very best to keep up with all the email and questions. Wendy (the owner/ creator) is as caring as they come. If you need help with the diagnosis she's an invaluable resource. Her email is email@example.com
How do I place a wholesale order? If you are interested in selling the WristWidget® online or in your retail space, please fill out our wholesale information form and we will be in touch with you ASAP. Wholesale Order Form >
Is there a Minimum Order Quantity for the WristWidget®? Yes, the MOQ for the WristWidget® is 15 units.
Can I do net terms? No, net terms are not available.